All our items are guaranteed for 6 months. They undergo strict quality controls so that you can receive them and enjoy them in the best conditions.
Nevertheless, if you have received a defective item in your order, or if after use you detect a defect, please submit your request via the Fastoche support --> section "An issue with an item?".
Go to the bottom of our website to the Information section then Returns.
Only for items purchased on our harcour.fr website.
Upon receipt of all documents, your request will be processed as soon as possible by the relevant departments.
** For purchases made in Harcour stores — on another site or partner – competitions or fairs: please contact your seller for the processing of your request.
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