RETURN CONDITIONS

You have 30 days from the shipment of your order to return your purchase made on Harcour.fr.

Items must be returned in perfect condition, unworn, with all original accessories and tags. If not, the return may be refused.

** For purchases made in Harcour stores — on another site or partner – competitions or fairs: please contact your seller for the processing of your request.

SPECIFIC CONDITIONS:

Some of our items, due to their specific characteristics, must comply with the following conditions to be eligible for return:

• Accessories: must be returned with their complete original bag or packaging.
• Sets: items that are part of a set must be returned together without exception.
• Specific packaging and additional accessories: items accompanied by specific packaging (fabric bag, dedicated box, jacket cover...) or containing additional accessories must be returned with these and in their original condition.
• Harka helmets are neither accepted for return nor exchanged.
• Gift cards are neither accepted for return nor exchanged.

** If you return your entire order and you received a gift, it must also be returned to us.

RETURNING MULTIPLE ORDERS:

With the return service Fastoche, you can only return items from the same order.

MODIFY OR CANCEL THE RETURN REQUEST:

• If your return request is not finalised, you can go back to previous pages to modify your choices.
• If you change your mind and decide to keep the item, you will have nothing to do if it has not been shipped. We only process cases upon receipt of parcels.
• After validation of your request, if you wish to modify your choice (refund or voucher), please contact us to check the feasibility of your request.